Service & Testimonials
 |
 |
| |
|
" I have tried other SMS companies and now I only
use 1609SMS. Their pricing is realistic and their account
management is the best I've experienced. Stop looking, you have
found your SMS provider, I know I have. -
International Communications
Manager, Nokia" |
| |
| |
|
1609SMS
has zero tolerance for SMS gateway downtime, a
fact supported by our service level agreement, which details the
commitment we make to compensating customers in the unlikely
event of an outage. This ‘always up’ criterion is the founding
principle of 1609SMS technology - 100% uptime is our
minimum requirement, and this starting point guides us in all
our development work. Importantly, 1609SMS owns its
technology, which means we can impose our rigorous standards
through every stage of the development process. Here you can
find details on our Service Level Agreement (
SLA
)
1609SMS
SMS traffic is backed by Tier 1 European carriers. We guarantee
carrier grade reliability, our systems constantly monitor
delivery speed to all networks, and our messaging traffic is
dynamically routed to ensure the fastest possible delivery time
and 100% reliability.
1609SMS
runs three SMS gateways concurrently to ensure a back-up is
always available in the unlikely event of one gateway going
down. Each gateway is co-located separately with major internet
service providers and we have robust datacenter connections.
This allows us to offer Europe's only 100% reliability guarantee
– a 1609SMS gateway is always up, which means your
messages always get sent.
What’s more, unlike most SMS providers who buy their gateway
software ‘off the shelf’ from another software vendor,
1609SMS develops and maintains its own SMS gateway software.
This means we can address any software issues immediately
in-house rather than relying upon a third party.
|
|
"Customer satisfaction is the best measure of how well we’re doing
our job we know that if the user’s happy, the rest will follow. To
keep our finger on the pulse, we stay in regular contact with our
clients, here’s what some of them have to say": |
|
|
"I was particularly
pleased with the cost of ownership - no monthly minimum spend
was perfect for us. And, it wasn't after bells and whistles, we
just needed something that was simple and easy to use.
1609SMS professionalism was excellent, we've been well
supported, both before we signed and since.
- K.A. de Mors, Isala Hospital
" |
|
”
1609SMS
is a very easy company to work with, their products are easy to
use, and their account management is really quite impressive.
Nothing’s too much trouble, if I have a query, they jump on it
right away. With 1609SMS, you can trust that they’ll do
what they say. I’m a busy person, and they take everything off
my hands so I can concentrate on other work.”
- Don Telfort, Pluriform Group |
|
” We looked at a
number of API suppliers, but 1609SMS was the 1st to meet
all our requirements: 1) the API features gave me the
functionality that I needed 2) it was easy to integrate 3) cost
effective and 4) the services was reliable– a 100% uptime
guarantee and the quality of their large clients was reassuring,
especially in a market with a lot of ‘fly-by-night’ providers.
Their technical support has also been very good.
- Josh Bauer,
Aganor B.V. |
|
” We use 1609SMS
because they save us time and money. We have a national
transport fleet, and we now send SMS messages to drivers instead
of calling. It’s much clearer for the drivers, they get all the
info they need on the SMS instead of having to write it down.
Our office staff spend much less time on the phone, which has
improved productivity and reduced costs. Importantly for us,
1609SMS has a 100% reliability guarantee, so we know our
messages are getting through, wherever our drivers are.
- Peter Buroughs, Odfjell |
|
” When I first
looked into SMS services, I thought it was going to be a
complicated process for little if any benefit. 1609SMS
surprised me with their professionalism and promptness in
setting up a simple system for us that works really well, and
adds value in more ways than we had expected. It’s definitely
been a good choice, and I highly recommend them”
- Sharon Dogherty,
EnergyCircle |
|
” Initially we
chose a cheap, web-based SMS service. After countless incidents
of messages not being received - we switched to 1609SMS
and we haven't looked back. The first SMS service we used didn't
receive replies - we didn't know what we were missing until we
moved our business to 1609SMS.
- H.A. Shahab, Hawai Beach |
|
” Dealing with
1609SMS has been effortless. They took our needs on board,
went way, then came back with a customised solution that was
easy to install and even easier to use. It’s a real bonus, it
helps us generate betting activity, but also reduces our costs.
- Butch Peters, OnlineGroup |
|
” It’s hard to
believe how quickly patients respond to our SMS when we tell
them their glasses are ready for pick up.
- Marriet Jennings, Pearl |
|
” SMS reminders are
now standard for our service division – it cuts down on
no-shows, saves us time and prevents lost revenue. ”
- Harsco Inc. |
|
” While email is
useful, text messages are carried with the recipient and are
less diluted by spam. 1609SMS is economical, easy to use
and our interaction with them has been faultless. ”
- Arthur Verheyen, Dakar
Challenge |
|
”We’ve been very
well supported by 1609SMS with technical assistance and
value for money, they’ve made this entire venture extremely easy
to manage. ”
- Veolia Transport ltd |
|
”
Much of the program’s success is
due to
1609SMS
providing a robust, reliable service. I can rest easy knowing
that every message I send will be received.
”
-
1609SMS reseller |
Would you like to give 1609SMS services a
try !
Open your test account and give our services and systems a
try without obligations. You will receive your login details and
test credits by e-mail, so you can start right away...
Sign up here |
